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Unable to invite a user

We've listed some of the common reasons you may have when you are unable to add a new user

Email address already taken means a user has signed up separately to your team

Common reasons why you can't invite a user

  • You're account is full:
    You'll need to upgrade you account subscription to add more users in Settings>Billing
  • Email already exists but user isn't showing in your account:
    If a user signs up separately and domain registration isn't turned on then they will create a new company in Team Today not linked to your own.
    Contact to have the user moved to your account.
  • User hasn't accepted an invite:
    When you add a user an invite is sent, the receiver must accept the invite, find out more here
Robin Gibson
Co-Founder and Director of Design