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Support/Troubleshooting/Not syncing to Google calendar

Team Today not syncing to Google calendar

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In rare instances you may find that Team Today isn't syncing to your Google calendar. We've listed some ways below to try to reset.

The Personal preferences page with the Add events to your work calendar setting
The Add events to your work calendar setting in Personal preferences

Things to check first

  • Calendar sync is switched on for your company: a company admin can check this in Settings > Company settings > Whereabouts management, under Calendar sync. While it is off, Team Today doesn't add events to anyone's calendar, whatever their own setting.
  • You log in with Google: Team Today can only add events to your Google calendar if you log in with Google. Accounts created with an email and password never sync to a calendar. Our support team can move you over to Google login: contact support@team-today.com.

How to reset the sync between Team Today and Google

  • Log in at app.team-today.com and go to the Team View
  • Go to your personal preferences: select Profile and Favourites in the Team View sidebar, or go to Settings > Personal preferences.
  • Turn Add events to your work calendar off and then back on: Toggling this switch off and back on again will help reset the sync.
  • Accept permissions: You may be prompted to accept calendar permissions, so be sure to do so.
  • Head back to the Team View page and edit or add new whereabouts: You can either set brand new whereabouts or edit existing ones. The sync will only update once a change has been made.

    Editing or adding new ones updates the sync process and should sync to your calendar.

Still not working?

  1. Log out of Team Today (tap user name top right and log out)
  2. Tap your user name in Google (top right of your browser)
  3. Tap manage your Google account
  4. Tap Security in the menu on the left.
  5. Scroll down to see “Third party accounts with account access”
  6. You should see Team Tracker or Team Today (We changed our name from Team Tracker)
  7. Tap the Team Today or Tracker logo
  8. It should now display a box saying Third party accounts with account access
  9. Tap the Team Today or tracker logo
  10. Tap remove access
    (this will remove your permissions for Team Today and Google)


Now go back to Team Today and tap login with Google.

It should ask you to accept permissions, make sure all the boxes are ticked especially View events and edit events on your calendar.

If you're still experiencing issues, please contact our support team at support@team-today.com and we'll be happy to assist you further.