Managing users with no team
Last updated
Who can do this: Company admins. Department admins and Office admins too, unless Restrict team management is turned on. Plan: All plans.
Sometimes a user in Team Today won't be in a team. You can find these users and assign them to a team.
Reasons why a user might not have a team
- The team they were in has been deleted.
- They joined without an invite through Link domain name or Tenant based signup. You can turn these on or off in Settings > Company settings > Sign Up and Register. People who sign up this way join your account without a team.
- Their account was created by Microsoft Entra ID (SCIM) without a team name. See SCIM users with no team, job title or line manager.
Finding and assigning users with no team
- Go to Settings > Manage current users.
- In the filter at the top left of the list, choose Users with no team.
- Tick the checkbox next to each user you want to put in the same team.
- Tap Assign to team on the right-hand side.
- Choose the team and tap Save changes.
To place one person, tap the pencil icon next to their name and choose their team in Member of team. See Moving users to a different team.
